7 Covid Agility Lessons We Can’t Forget
COVID has taught us that we can and must be able to change rapidly, to transform on the fly if need be. We’ve had no choice but to go more completely digital, transforming our customer, employee, student and supplier experiences. Truly listening with empathy, and being agile became key not just for leaders, but for everyone. Change […]
Does Your Onboarding Experience Still Work, Post-Covid?
How are You Onboarding (or Re-boarding) Post-Covid? One of the challenges of having so many people working virtually is creating and keeping a vibrant culture that helps everyone feel connected and driven by a shared purpose. Among the earliest experiences our people have with the culture is during on-boarding. Working in the COVD and post-COVID environment, […]
The More Things Change… the More We Need to Lean on the Fundamentals
I recently came across this article written nearly 10 years ago. In some ways it felt a bit quaint, but I was struck by how applicable the ideas were to not only this decade, but to our current Covid business reality. Enjoy. Results-Based Performance in a Virtual World This posting is co-written with my colleague […]
Let’s Change the Change Paradigm
“We, as humans, are built for positive disruption.” That’s how a speaker at a recent virtual conference described change. Is that how you think about change and disruption? At about the same time, I read an article in Talent Quarterly by Joe Folkman about research into the push and pull approaches to leading change. When leaders use the push approach, […]
Why Is It So Hard To Get My Organization To Change? And What To Do About It.
Why Is It So Hard To Get My Organization To Change? You know that change is hard. You’ve experienced it. Often, leaders feel that, with all the day-to-day demands on them, they just don’t have the time to be working on how to get to the future. It could be that the team is faced with a […]
Are You Ready for What’s Next?
As of today, 48 of the 50 U.S. states are ‘re-opening’. Massachusetts, one of the last to take the step, has decided to begin a phased re-opening next week. I’m curious about what you envisioned re-opening would be like when we all starting staying home about 8 weeks ago. Until recently, I’ve been so focused on […]
Silver Linings of Covid 19
We are about a month into widespread WFH (work from home). As people tend to do during significant change, we notice the things that we are missing – our favorite lunch restaurants, seeing colleagues and friends without social distancing, and the opportunity to go to the office. During my conversations with a number of leaders over […]
What’s Next? Saving 2020
Congratulations on getting through the past three weeks! We’ve just been through the early days of the biggest social and economic disruption of the last 50 years. We don’t have a rule book, so we’ve been figuring it out as we go along. Honestly, many of us have been focused solely on what’s in front […]
