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7 Ways to Make Performance Review Discussions Easier… and More Effective

Performance management is a source of some frustration for most managers, especially having the “dreaded” review discussion. There are ways to make that conversation both easier and more effective. It’s that time of the year again.  No, not the holidays.  Performance review and annual goal setting time. Many people dread performance reviews.  That dread is exacerbated this year […]

Performance Reviews: 4 Tips for Better Strategic Alignment

Most managers and employees don’t know their own organization’s strategic goals. So, whether you’re reviewing a middle manager or a front-line supervisor, there are good reasons to make the discussion more strategic.  For starters, you’ll have more productive and effective leaders on your team; along with higher engagement and retention of key talent.   Here are 4 ways […]

7 Covid Agility Lessons We Can’t Forget

COVID has taught us that we can and must be able to change rapidly, to transform on the fly if need be. We’ve had no choice but to go more completely digital, transforming our customer, employee, student and supplier experiences. Truly listening with empathy, and being agile became key not just for leaders, but for everyone. Change […]

Does Your Onboarding Experience Still Work, Post-Covid?

How are You Onboarding (or Re-boarding) Post-Covid? One of the challenges of having so many people working virtually is creating and keeping a vibrant culture that helps everyone feel connected and driven by a shared purpose. Among the earliest experiences our people have with the culture is during on-boarding.  Working in the COVD and post-COVID environment, […]

Let’s Change the Change Paradigm

“We, as humans, are built for positive disruption.” That’s how a speaker at a recent virtual conference described change. Is that how you think about change and disruption? At about the same time, I read an article in Talent Quarterly by Joe Folkman about research into the push and pull approaches to leading change. When leaders use the push approach, […]

What’s Next? Saving 2020

Congratulations on getting through the past three weeks! We’ve just been through the early days of the biggest social and economic disruption of the last 50 years. We don’t have a rule book, so we’ve been figuring it out as we go along. Honestly, many of us have been focused solely on what’s in front […]