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Conversations On The Curve: Bob Kelleher

Boost Your Team’s Engagement Employee engagement is a challenge even in the best of times. This year, Gallup shows only 36% of US employees are engaged. Why does this matter? Companies with high levels of engagement are 21% more profitable and 22% more productive. One of the complicating factors this year is the unprecedented change […]

7 Tips for Better Virtual Reviews

Most managers have a hard enough time communicating with their team members. And doing so virtually is even harder. But there’s still good news for delivering that performance review virtually. A few basic techniques will go a long way to easing the difficulty. Just like in-person reviews, the key to successful virtual reviews is to […]

7 Ways to Make Performance Review Discussions Easier… and More Effective

Performance management is a source of some frustration for most managers, especially having the “dreaded” review discussion. There are ways to make that conversation both easier and more effective. It’s that time of the year again.  No, not the holidays.  Performance review and annual goal setting time. Many people dread performance reviews.  That dread is exacerbated this year […]

Performance Reviews: 4 Tips for Better Strategic Alignment

Most managers and employees don’t know their own organization’s strategic goals. So, whether you’re reviewing a middle manager or a front-line supervisor, there are good reasons to make the discussion more strategic.  For starters, you’ll have more productive and effective leaders on your team; along with higher engagement and retention of key talent.   Here are 4 ways […]

7 Covid Agility Lessons We Can’t Forget

COVID has taught us that we can and must be able to change rapidly, to transform on the fly if need be. We’ve had no choice but to go more completely digital, transforming our customer, employee, student and supplier experiences. Truly listening with empathy, and being agile became key not just for leaders, but for everyone. Change […]

Does Your Onboarding Experience Still Work, Post-Covid?

How are You Onboarding (or Re-boarding) Post-Covid? One of the challenges of having so many people working virtually is creating and keeping a vibrant culture that helps everyone feel connected and driven by a shared purpose. Among the earliest experiences our people have with the culture is during on-boarding.  Working in the COVD and post-COVID environment, […]

Let’s Change the Change Paradigm

“We, as humans, are built for positive disruption.” That’s how a speaker at a recent virtual conference described change. Is that how you think about change and disruption? At about the same time, I read an article in Talent Quarterly by Joe Folkman about research into the push and pull approaches to leading change. When leaders use the push approach, […]